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Accommodation Service

Patients retention for the whole period of clinical trials is increasingly becoming a priority task, that’s why it is very important to focus on the needs of direct clinical trial participants, that is to be patient-oriented.

Big distance from the clinical site, long and early visits are stressful for the patient and often become the reason of not only untimely leave of clinical trial but also a barrier for taking participation in the clinical trial at all.

SMO-Group is glad to propose the service of patients’ accommodation at a hotel in the city where the clinical site is located. Proposing such service, we carefully approach this issue. Striking the balance between expenses optimization for a Client and the quality of provided services, we don’t lose sight of important principles such as:

  • Convenient location from the clinical site
  • Comfortable rooms with private facilities and possibility of luggage storage
  • Meals service at the hotel (special meals (diet) for the patients can be provided on request)
  • Patient’s confidentiality

Patient’s opportunity to have a comfortable rest, to stay the night before leave or before early visit may help to adapt for treatment and ensure patients retention during the clinical trial.


All of our warehouses include controlled temperature storage, site distribution, 24/7 security and backup power generators.

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We provide import/export regulatory and customs support, delivery and transport, materials and equipment.

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We transport with quality and care using up-to-date technology to monitor shipments. Our personnel are highly trained.

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Patients are escorted by trained staff, transfered quickly and safely, to and from clinics. Fast telephone booking service.

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