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Quality guarantees

SMO Group quality of services has been repeatedly confirmed by numerous audits and regulatory inspections. Our Quality Management System meets and exceeds GMP and GDP standards and is constantly maintained through:

  • Quality Policy
  • Anticorruption Policy
  • Global SMO-Group SOP’s
  • Client SOP’s and working procedures (IVRS/ accountability, distribution)
  • Local MOH and ICH Guidelines compliance
  • Set of KPIs
  • Personnel initial and periodic training, annual revision of training plans
  • Client confidentiality
  • ISO 9001:2015 Certification

❯ Our mission

❯ Our services

SMO Group is one of the leading clinical trial logistics service providers in Ukraine and Israel. Operations adhere to the highest standards through cost effective and responsive solutions. Read More about “Our services”

❯ Contact SMO

For further information and to contact SMO Group in Ukraine, Israel, Georgia or the UK please email or telephone us to see what we can do for you. Read More about “Contact us”


All of our warehouses include controlled temperature storage, site distribution, 24/7 security and backup power generators.

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We provide import/export regulatory and customs support, delivery and transport, materials and equipment.

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We transport with quality and care using up-to-date technology to monitor shipments. Our personnel are highly trained.

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Patients are escorted by trained staff, transfered quickly and safely, to and from clinics. Fast telephone booking service.

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